Network Engineer Apprenticeship

Course Overview

This Level 4 apprenticeship is typically 24 months in duration. This standard is for employers looking to recruit and train people to design, install, maintain and support communication networks within an organisation or between organisations.

The primary role of a network engineer is to design, install, maintain and support communication networks within an organisation or between organisations. Network engineers need to maintain high levels of operation of communication networks in order to provide maximum performance and availability for their users, such as staff, clients, customers and suppliers. They will understand network configuration, cloud, network administration and monitoring tools, and be able to give technical advice and guidance.

Typical Job Roles

Network Technician, Network Engineer, Systems Engineer, Network Administrator

Technical Competencies

  • Can design simple networks from a well-defined specification and apply appropriate security products and processes
  • Can install and configure network components, including switches, routers and firewalls
  • Can optimise the performance of network systems and services
  • Can monitor, test and adjust network systems and performance to meet accepted standards using diagnostic tools, analysers and other equipment
  •  Can apply diagnostic tools and techniques to identify the causes of network performance issues
  •  Can apply structured approaches to troubleshooting network issues and repair faults in hardware, software products and the network
  •  Can undertake system upgrades to network hardware, software and operating systems
  • Can integrate network related software into an existing network environment
  •  Can interpret written requirements and technical specifications for network activities and maintain accurate records of network maintenance activities
  • Can log and respond to network service calls and provide technical network support to end users as required
  • Can document work done in accordance with agreed procedures
  • Can operate within the parameters of service level agreements, standards and/or agreed response times
  • Can operate effectively in the business environment and responds to business issues related to network engineering

Technical Knowledge and Understanding

  • Understands and applies the principles of networking, protocols and associated technologies (specifically this should include the latest published versions of OSI layer model, IP, TCP/IP, routing and switching, WANs, LANs)
  • Understands and applies the applied maths required to be a network engineer (e.g. algorithms, data, binary, probability and statistics)
  • Understands the causes and consequences of system failure including load balance and storage protocols and responds appropriately
  • Understands the architecture of a typical business IT system, including hardware, OS, server, virtualisation, middleware and applications
  • Understands and responds to security threats, firewalls and vulnerabilities

Underpinning Skills, Attitudes and Behaviours

  •  Logical and creative thinking skills
  •  Analytical and problem solving skills
  • Ability to work independently and to take responsibility
  • Can use own initiative
  • A thorough and organised approach
  •  Ability to work with a range of internal and external people
  • Ability to communicate effectively in a variety of situations
  • Maintain productive, professional and secure working environment

How is the Course Assessed?

  • On Programme Assessment
    Technical knowledge and understanding is assessed on programme through a combination of Ofqual-regulated Knowledge Modules and specified vendor and professional qualifications. These must be passed before the end point assessment can take place.
  • End Point Assessment
    The final, end point assessment is completed in the last few months of the apprenticeship. It is based on
    A portfolio – produced towards the end of the apprenticeship, containing evidence from real work projects which have been completed during the apprenticeship, usually towards the end, and which, taken together, cover the totality of the standard, and which is assessed as part of the end point assessment
    A project – giving the apprentice the opportunity to undertake a business-related project over a one-week period away from the day to day workplace
    an employer reference
    a structured interview with an assessor – exploring what has been produced in the portfolio and the project as well as looking at how it has been produced
    An independent assessor will assess each element of the end point assessment and will then decide whether to award successful apprentices with a pass, a merit or a distinction.

How do I enrol?

Apply online, or walk into our Training Centre, click here for details of our locations or phone: 0207 247 5497 and we will organise funding for you. As the course is based at your workplace, there are no fixed start dates and so you can start whenever you are ready.